Data and social Indicators
Within a triple bottom line corporate strategy (which integrates economic, environmental and social objectives), data and social indicators represent a set of particularly important and effective tools which allow a qualitative and quantitative measurement of the company’s performance to be carried out.
The reporting principles (e.g. Global Reporting Initiative Guidelines, 2006 version) state that organisations should consider their impact on the socio-environmental system in which they operate.
Headcount
Headcount, work organisation and industrial relations
| 2010 | 2009 | 2008 | 2007 | 2006 | ||
| Employees as at 31/12 | n. | 714 | 1,579 | 1,580 | 2,825 | 2,820 |
| Genoa location | % | 43 | n.d. | n.d. | n.d. | n.d. |
| Siracusa location | % | 49 | n.d. | n.d. | n.d. | n.d. |
| Executives/Manager | n. | 56 | 98 | 91 | 115 | 118 |
| Genova location | % | 75 | n.d. | n.d. | n.d. | n.d. |
| Supervisors | n. | 168 | 290 | 274 | 388 | 358 |
| Clerical staff | n. | 383 | 953 | 901 | 1.428 | 1.360 |
| Factory staff | n. | 107 | 238 | 314 | 894 | 984 |
| University graduates | % | 44.1 | 43.2 | 41.2 | 25.4 | 22.4 |
| Holders of senior school diplomas | % | 48.9 | 47.4 | 47.1 | 55.0 | 50.6 |
| Avarage employee age | years | 41.8 | 42.1 | 41.9 | 42.4 | 41.9 |
| Female employment | % | 20.9 | 28.1 | 28.8 | 17.3 | 16.6 |
| Turnover | % | 13.3 | 47.5 | 31.6 | 13.8 | 15.5 |
| Absenteeism index(1) | % | 2.7 | 2.2 | 3.0 | 3.1 | 3.8 |
| Incidence of part time(1) | % | 2.6 | 2.2 | 3.2 | 1.7 | 1.8 |
| Incidence of overtime(1) | % | 10.5 | 7.6 | 10.0 | 11.2 | 10.8 |
| Unionisation rate(1) | % | 33.5 | 15.3 | 24.7 | 49.8 | 54.3 |
| Ongoing labour disputes | n. | 8 | 8 | 13 | 6 | 13 |
(1) figures refer only to companies subject to Energy and Petroleum sector contract
Training
Training
| 2010 | 2009 | 2008 | 2007 | 2006 | ||
| Total Training | hours | 28,423 | 33,971 | 58,974 | 64,024 | 72,087 |
| Managerial | hours | 2,764 | 2,906 | 7,925 | 12,754 | |
| Index of avarage training per employee | days | 5.3 | 2.7 | 2.8 | 2.8 | 3.2 |
Safety
Safety
| 2010 | 2009 rest1 | 2009 | 2008 | 2007 | 2006 | |
| Total Casualties | 4 | 11 | 17 | 14 | 19 | 26 |
| Near accidents | 14 | 48 | 422 | 227 | 240 | 375 |
| Frequency index no. of casualities per million hours worked | 3.36 | 4.49 | 3.6 | 3.1 | 4.0 | 5.2 |
| Severity index no. of casualities per million hours worked | 0.026 | 0.06 | 0.07 | 0.05 | 0.07 | 0.12 |
| Frequency index industrial area no. of casualities per million hours worked | 5.66 | 5.09 | 1.1 | 1.8 | 2.8 | 5.2 |
| Severity index industrial area no. of working days lost per thousand hours worked | 0.043 | 0.062 | 0.05 | 0.04 | 0.05 | 0.12 |
1The 2009 rest column shows the values for 2009 net of data on ISAB S.r.l.
Customers/Suppliers
Customers
| 2010 | 2009 | 2008 | ||
| Call centre efficiency - calls answered within 30sec. | % | >75.0% | n.a. | n.a. |
| Back office efficiency - compliance with response time for customer's written claims | % | 99.2% | n.a. | n.a. |
Suppliers
| 2010 | 2009 | 2008 | ||
| Qualified suppliers which have registered offices or a billing address in Sicily | n. n. | 2,140 388 | 2,071 424 | 1,972 637 |
| Average qualification time | days | 206 | 191 | 160 |
| Active suppliers (at least one order) | n. | 2,541 | 2,722 | 3,257 |
| Percentage of calls for tender | % | 66.5 | 78 | 68 |
| Age of ships | ||||
| > 20 years | % | 0 | 0 | 0 |
| between 10 and 20 years | % | 15 | 16 | 23 |
| < 10 years | % | 85 | 84 | 77 |
| Ships rejected by screening process | n. | 13 | 9.1 | 9.9 |
HSE/Environment
Environment and Community
| 2010 | 2009 rest1 | 2009 | 2008 | 2007 | 2006 | ||
| Energy consumption (primary sources) | ktep | 1,231 | 852 | 1,665 | 2,054 | 2,215 | 2.141 |
| - Natural gas | ktep | 546 | 125 | 345 | 246 | 200 | 47 |
| Indirect energy consumption | ktoe | 56 | 75 | 493 | 411 | ||
| Thermoelectric park efficiency | toe/MWheq | 0.215 | 0.239 | 0.239 | 0.266 | 0.261 | 0.271 |
| Direct CO2 Emissions | kton | 3,998 | 3,406 | 5,882 | 6,434 | 7,031 | 6,618 |
| Indirect CO2 Emissions (imported energy) | kton | 65.6 | 163.6 | 166.2 | 122.7 | 120 | 110 |
| CO2 avoided through renewable energy sources | kton | 197.0 | 146.5 | 146.5 | 125.1 | 86.5 | 31.0 |
| NOx Emissions | ton | 1505 | 2,317 | 4,053 | 4,806 | 6,234 | 5,282 |
| SO2 Emissions | ton | 1,336 | 4,449 | 10,544 | 13,228 | 15,436 | 18,082 |
| Particulate Emissions | ton | 62 | 215 | 318 | 391 | 542 | 459 |
| CO2Thermoelectric Index | ton/GWheq | 0.59 | 0.73 | 0.73 | 0.83 | ||
| NOxThermoelectric Index | ton/GWheq | 0.22 | 0.42 | 0.42 | 0.56 | 0.76 | 0.72 |
| SO2Thermoelectric Index | ton/GWheq | 0.20 | 1.0 | 1.0 | 1.4 | 1.4 | 2.2 |
| Particulate Thermoelectric Index | ton/GWheq | 0.009 | 0.04 | 0.04 | 0.06 | 0.07 | 0.06 |
| Water withdrawals | Millions of m3 | 306 | 223 | 509 | 454 | 536 | 522 |
| seawater | Millions of m3 | 298 | 214 | 496 | 441 | ||
| fresh water | Millions of m3 | 8 | 9 | 13 | 13 | ||
| Water returned to the natural cycle | % of withdrawals | 87.2 | 91 | 70.3 | 94.0 | ||
| Water discharged - Oils | ton | 0 | 5 | 16 | 18 | ||
| Waste produced | kton | 14 | 22 | 615 | 729 | ||
| in site reclamation and new constructions | % | 15 | 24 | 89 | 92 | ||
| sent for recycling | % | 28 | 70 | 9 | 10 | ||
| non hazardous | % | 83 | 90 | 6 | 13 | ||
| Petroleum product leakage | no. | 0 | 3 | 16 | 10 | ||
| Petroleum product leakage | m3 | 0 | 1 | 56 | 517 |
1 The 2009 rest column shows the values for 2009 net of data on ISAB s.r.l.
HSE economic and operational resources
| 2010 | 2009 | 2008 | 2007 | 2006 | ||
| Total HSE expenditures - investments - current expenditures | Million Euro | 25 5 20 | 57 13 44 | 140 44 96 | 149 36 113 | 139 37 102 |
| HSE equivalents of total Group | % | 16.1 | 9.7 | 14.6 | 13.4 | 10.2 |
| Level of ISO 14001 and OHSAS 18001 certification of ERG industrial sites | % | 64 | 78 | 79 | 60 | 53 |
| HSE Audits (internal and external) | n. | 68 | 81 | 64 | 58 | 76 |













